FAQ

WHAT IS YOUR SHIPPING POLICY?

Please click here to read our full shipping policy before purchase.

WHEN WILL I RECEIVE MY ORDER?

All customers should expect to receive their orders within 2 - 12 business days of purchase, depending on the product and depends where you are located at. For item specifics please refer to our Shipping Policy.

CAN I RETURN OR CANCEL MY ORDER?

You may cancel or change your order within 12 hours of your purchase. We are highly motivated to keep you, our customers, extremely happy. We guarantee, if you are not happy with your canvas or other artworks, just return the product undamaged within 30 days, and we will refund you right away.

*NOTE: We do not provide pre-paid shipping packages to send products back to us. You must send back unwanted product at your own expense. Please email contact@prettyheat.com for return address. 

*(Excludes wholesale customers)

DO YOU OFFER WHOLESALE PRICING?

Yes, we do offer wholesale pricing to select businesses. Please contact contact@prettyheat.com for additional details.

WHERE CAN I READ YOU TERMS OF SERVICE, PRIVACY, SHIPPING AND RETURNS POLICIES IN FULL?

Please follow the links below to view our policies:

Shipping Policy

Refund Policy

 

IF YOU HAVE ANY OTHER QUESTIONS PLEASE CONTACT CONTACT@PRETTYHEAT.COM