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Refund Policy

  • RETURNS

You may cancel or change your order within 12 hours of your purchase. We are highly motivated to keep you, our customers, extremely happy. We guarantee, if you are not happy with your product, just return the product undamaged within 30 days, and we will refund you right away.

*NOTE: We do not provide pre-paid shipping packages to send products back to us. You must send back unwanted product at your own expense. Please email contact@prettyheat.com for return address.

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